ETI Blog | reduce churn

5 Simple Proactive Strategies that Help Telcos Reduce Capex and Opex

By Brad Hine

August 07, 2013

reduce opex, telco opex, reduce capex, telco capex, reduce churn

Telecom service providers looking to reduce Capex and Opex need to follow the old football adage: “the best offense is a good defense.” Being highly proactive in all planning and responses to consumer-impacting situations is crucial to reducing...

Top 5 Ways for Telcos to Reduce Churn

By Brad Hine

July 29, 2013

reduce churn

Telecom and cable TV service providers live in an ultra-competitive world where they’re continually bombarded with on-the-spot, customer requests and high subscriber expectations. Subscribers are always looking for the best deal with superior...

Action Leaders Are Better Than Thought Leaders

By Mary Beth Henderson

June 03, 2013

telco churn, subscriber churn, reduce churn

Welcome to the very first ETI Blog. I like to call it the ETI Action Leaders Blog because while we think thought leadership is important, action leadership is much more relavent to our customers. We know that our customers - which number just under...