ETI Blog | Brad Hine (2)

Top 3 Things Telecoms Are Probably Not Tracking Through GIS

By Brad Hine

August 29, 2013

GIS, telecom GIS, workforce management, network alarms

When I was a kid, I treasured my US atlas book.I memorized the US capital cities, the mountain ranges, rivers, etc.I liked learning where they were in the US and how far they were from each other. When we had family trips I would measure our...

What the Heck is Big Data and Why Should Telecoms Care?

By Brad Hine

August 23, 2013

big data, telco subscriber data

In the last many years the telecom industry term “big data” has been used to represent any and every data set and grouping of data sets known to telecom service providers. We are all familiar with traditional telecom data as it relates selling...

How Improved Services and Processes Will Grow Your ARPU

By Brad Hine

August 16, 2013

increase ARPU, ARPU

It is no mystery that, for telecom service providers (SPs), diversifying your service offerings to allow for more revenue touch-points between you and your current subscribers is the quickest way to increase the average Amount of Revenue Per User...

5 Simple Proactive Strategies that Help Telcos Reduce Capex and Opex

By Brad Hine

August 07, 2013

reduce opex, telco opex, reduce capex, telco capex, reduce churn

Telecom service providers looking to reduce Capex and Opex need to follow the old football adage: “the best offense is a good defense.” Being highly proactive in all planning and responses to consumer-impacting situations is crucial to reducing...

Top 5 Ways for Telcos to Reduce Churn

By Brad Hine

July 29, 2013

reduce churn

Telecom and cable TV service providers live in an ultra-competitive world where they’re continually bombarded with on-the-spot, customer requests and high subscriber expectations. Subscribers are always looking for the best deal with superior...