Nice, France was nice for TM Forum LIVE...
I hit the road bigtime at TM Forum in sunny Nice, France last week. TM Forum LIVE made it clear that data is still king and the topics of virtualization, visualization and orchestration ruled the expo floor. Software solution concepts that control CapEx, OpEx and maximize customer satisfaction, thus reducing churn, were never more prevalent.
Most interesting to me were the discussions around visualizing big data into intelligent web dashboards and footprint map views for the purpose of automating critical tasks. Software that visually represents data for subscriber service assurance, revenue statistics and network performance in a form other than spreadsheets and flat reports are key to response time and customer problem solving. Service providers that "arm" themselves with these intelligent, highly visual representations of all footprint operations and sales will more likely predict potential threats and preempt churn.
Now on to FTTH Conference & Expo in FT. Lauderdale...
Looking forward to a large dose of telecom "fiber" in my daily diet over June 23-24! And looking forward to hearing about all the new fiber projects, innovative software tools and follow ups from last year's FTTH Council conference. If you are in town for the conference, please stop by the ETI Software booth (#809) at the FTTH Expo Floor at the Greater Ft. Lauderdale Convention Center.
And...at 10am June 24 Will Aycock (GM, Greenlight Community Broadband) and I will be leading an Education Session: "Leverage Your OSS Data to Better Monitor and Monetize your Network". Please join us in discussing the management of operational expenses.
How are you leveraging your big data to build smarter, more intelligent processes with OSS and GIS?
